Whether you are shopping online, you are expecting a gift from a loved one, or you are sending some important documents, the courier service you choose to use matters. Your intention is to look for the best. You may have used one in the past that was disappointing. If so, you need to know what to look for.
For business people, choosing the best courier service affects their business directly, in terms of productivity and efficiency in operations. Therefore, when hunting for the best courier service, there are certain elements you need to be keen on if you expect positive results.
You need to, first of all, look for a service that is available at all times. You need to know that the package will be picked up and delivered on time. You cannot afford to entrust a service that fails to meet this threshold.
Check their weight and size limitations. It is important to be aware of what ranges you are expected to adhere to as you send and receive parcels through the courier service. If you have bulky items involved, you need to be especially keen on this factor.
They should also give you a proof of delivery. Apart from their promise of delivering your packages on time, they need also to show you how they do that. You need to see some proof of the movement of your package, and its arrival at the destination. It is why parcel tracking is an important inclusion in their service provision. If the package is coming from far and needs several days to reach the destination, you need to be able to monitor its movement. They need to make that information available through various channels, be it via email, text, live chat, or their website.
It is important also to be aware of how much they charge for their services. You need to know if there is any registration fee for having an account with them, and what rates apply to their services in each category. While you need to know if you can afford those services, cost should not be the major determinant factor. The other factors are just as important, and any service that is cheap but lacks any of them should not even be considered. You need to focus more on where you are getting value for what you are about to spend.
You need to also ask about insurance. It is important to find out more about this if you expect great service. Insurance ensures that in case something happens to prevent the delivery of the package to the right address at the expected time, then there will be corrective measures carried out to remedy the situation. An example is when the package gets destroyed. Insurance ensures that you get reimbursed for that loss. Insurance, therefore, gives you peace of mind knowing that no matter what, you will not suffer a loss when you use the service. It also adds on a layer of assurance, when you know you are dealing with a company ready to assume that level of responsibility.
Once you find a courier service that has all these factors in place, you will enjoy using it, whether you are sending or receiving parcels for your personal or business use.